Healthcare Facilities and Their Quality & Safety of Care Indicators
Lord Kelvin, a world-renowned British physicist, mentioned “one can only manage well and improve what one is capable of measuring. This ability is a necessary condition for demonstrating mastery of a specific subject. Healthcare institutions have fully embraced this idea in recent years, which is only natural given the high stakes involved, marked by a solid human aspect and a pervasive ethical component. Quality and safety of care indicators have thus become indispensable tools.
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What is Health?
The Health sector includes both medical care facilities and services, as well as medico-social structures that support individuals with dependency or disabilities. This encompasses hospitals, clinics, health centers, as well as medico-social establishments (ESSMS) such as EHPAD (Nursing Homes for Dependent Elderly People), life homes, IME (Medico-Educational Institutes), and welcome centers for disabled individuals. This sector provides healthcare services, social support, rehabilitation, and follow-up care, involving healthcare professionals (doctors, nurses, psychologists, caregivers) and specialized teams tailored to patient needs. It adheres to strict standards in terms of quality of care, user safety, and patient rights compliance. Discover how to stay compliant with HAS certifications and ensure high-quality patient care.
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