ISO 9001-2015 is a standard that provides a framework for quality management systems (QMS) across all industries. The goal of ISO 9001:2015 is to enable organizations to deliver quality products and services that meet both customer expectations and regulatory requirements on a consistent basis. In this article, we will explore the various aspects of the ISO 9001-2015 standard, including its clauses, requirements, and principles.
Understanding ISO 9001-2015 standard
The ISO 9001-2015 standard is a set of guidelines for the development, implementation, and maintenance of a QMS. It consists of ten clauses, each of which covers a specific aspect of quality management. These clauses include context of the organization, leadership, planning, support, operation, performance evaluation, and improvement. The ISO 9001-2015 standard is part of a larger family of ISO 9000 standards that promote total quality management.
ISO 9001-2015 requirements
The ISO 9001-2015 standard outlines specific requirements that organizations must meet to achieve certification. These requirements include establishing a quality policy, defining processes, monitoring customer satisfaction, addressing non-conformities, etc. The ISO 9001-2015 standard requires organizations to comply with all applicable statutory and regulatory requirements. This includes laws, regulations, and industry standards that relate to their products or services. Compliance with these requirements is essential to ensure quality and minimize risk.
Quality Management principles
The ISO 9001-2015 standard incorporates 7 fundamental principles of quality management, which encompass customer orientation, leadership, involvement of personnel, process approach, continual improvement, evidence-based decision making, and relationship management. These principles provide a foundation for effective quality management. Implementing the ISO 9001-2015 standard requires a systematic approach to quality management. Organizations must identify their context, define their quality objectives, and develop a plan to achieve them. This includes documenting processes, training employees, and continually improving the QMS.
Benefits of ISO 9001-2015 certification
ISO 9001-2015 certification offers several benefits to organizations, including improved customer satisfaction, enhanced credibility, increased efficiency and productivity, better risk management, improved employee engagement, and compliance with legal and regulatory requirements. Overall, it provides a competitive advantage by demonstrating an organization's commitment to quality management and internationally recognized standards.
Choose a quality management system with BlueKanGo
BlueKanGo offers a comprehensive solution for quality management through its software, which is designed to streamline and automate processes, ensure compliance with ISO 9001:2015 requirements, and enhance customer satisfaction. With BlueKanGo, organizations can easily manage and track quality metrics, conduct internal audits, and implement corrective actions, all in one centralized platform. This provides a perspicacious approach to quality management, enabling organizations to achieve their quality objectives more efficiently and effectively.
Nan Ratsimandresy
No comment